Senior Account Manager

Company/ Firm Name


London, UK

Published Date

25 July 2021

About the job:

When meeting us, you’ll quickly find out we are united in our belief that the best thing about the ABI is the people.

We’re hugely proud 100% of colleagues feel the ABI care about their health and wellbeing and 99% feel colleagues within their team respect each other. If that sounds like your kind of culture, read on to find out how you can join us.

Based in the heart of the insurance district of the City, we’re looking for a talented Senior Account Manager to lead the ABI’s Associate Membership acquisition and retention activities.

You’ll work autonomously to find leads and bring on new business, as well as retaining existing members and making sure they get the most value from the ABI. The role will be your own and you’ll have scope to shape it how you’d like to.

As well as lots of phone contact with members, you’ll also have face to face meetings and attend various networking events; meeting with a wide variety of stakeholders (COVID-permitting!). This also offers the opportunity to develop your own learning through hearing from expert speakers.

Please note this is full time role but we are open to applications from those who wish to work on a flexible and/or job share basis. We welcome applicants who are new to insurance – as well as those who are experts.

What’s the job?

  • Lead the Membership acquisition activities, including research and analysis of potential prospects, and securing meetings.

  • Retain current ABI Associate Members and work with them closely to ensure high satisfaction levels.

  • Meet the ABI Associate Membership targets on acquisition and retention by proactively generating and following up on leads.

  • Meet the ABI sponsorship targets by proactively generating and following leads.

  • Produce meeting briefings for key meetings with ABI stakeholders.

  • Produce and distribute the weekly ABI Associate Member and Partner Newsletter.

  • Work with colleagues and ABI stakeholders to deliver and analyse the annual Associate Member survey.

  • Update Associate Members’ information on the CRM.

  • Promote the ABI Events and Conference ticket sales to non-member organisations and individuals.

The role is based at the ABI in London.  However, some travel both within the UK may be required. Due to COVID-19, most colleagues are currently working from home.

What skills do you need?

  • Technical expertise – you have experience in business to business sales, know how to generate leads and can work with CRM systems.

  • Excellent relationship management skills – you know how to approach and communicate with stakeholders of all levels and backgrounds.

  • Negotiation skills – you can influence and persuade senior stakeholders

  • Effective presentation skills – you know how to tailor you message to your audience.

  • Organisation – you proactively organise and prioritise your work without supervision and can juggle lots of different projects.

Throughout the interview and assessment process, we will be looking for you to demonstrate the ABI’s values; We are Brave; We take Ownership; We are Appreciative; We are Human and We are Curious. For more information about what these mean to us, please click here.

At the ABI, we feel empowered to bring our whole self to work without fear of judgment and embrace all our differences as every voice matters. To find out more about the work we do on inclusion, please visit our website and Vercida page.

How can I apply?

The deadline for applications is 5 August 2021. More detail on our company benefits can be found here.