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Program / Product Manager

Company/ Firm Name

S&P Global


Manchester, UK

Published Date

6 December 2022

About the job:

The Role: Program / Project Manager

Position Summary:

S&P Software Solutions is looking for Program Managers to drive software development projects, operational change management and to develop organizational Agile maturity and transparency across the development verticals of Software Solutions to ensure the delivery of the product roadmap.

You will be reporting to the Solutions Program Manager and working with cross functional teams of Program Managers, Project Managers, Scrum Masters, Product Owners, Technical Leads, and internal / external technical teams in an internationally distributed environment.

The role will be challenging, fast paced and diverse, covering multiple product deliveries across different time zones and market segments. You will need to be someone who has experience to engage in multiple levels of the project from strategic decision making to ‘getting into the weeds’ to resolve a problem if required.

This role is a great opportunity to make an impact on delivery practices in a fast-paced, financial service, software organization that is driven by innovation and an agile mindset. The Project team is currently growing and developing into a structured PMO across the Software Solutions product verticals.

Duties and Accountabilities:

  • Plan and oversee all aspects of program delivery, working with resources (Technical leads, Development Leads, QA leads, Product Owners, UX leads) and clients, to meet the needs of the organization

  • Provide visibility into the status of the program for multiple audiences to ensure senior management and key stakeholders have a concise and detailed reporting structure that will provide clear transparency of projects and streams, and clearly highlights progress against milestones

  • Lead Steering groups to manage program delivery over time based on data derived from MSProject, Azure Dev ops and any linked PBI dashboard tooling

  • Support co-ordination and conflict resolution across Software Solutions in BIG planning sprint sessions

  • Balance trade-off decisions between short-term and long-term needs

  • Actively mentor other members of the project team, delegate and contribute to performance reporting

  • Develop, maintain, and adapt delivery strategies that enhance delivery efficiencies, consistency, and drive delivery milestones

  • Develop and train teams in the use industry standard tooling to support delivery enhancements (Azure Dev Ops/MS Project/Confluence)

  • Work across the Solutions teams through the Delivery Guild, to co-ordinate practices, share good practice and develop skills

  • Reduce noise and confusion: ensure that every stakeholder has the information they require to make decisions and do their job

  • Drive innovation and adaption of best practices

  • Support other members of the PMO and deputize in their absence

Business Competencies:

Education and Experience (E – Essential / D – Desirable)

  • Circa 5+ Years in Senior Project Management roles within FinTech (E)

  • Accountability for the delivery of multiple complex financial services projects of varying size and length across multiple teams (E)

  • Implemented Change Management alongside implementation (E)

  • Building high performing autonomous Agile/Scrum Teams (E)

  • Detailed understanding of SDLC/SaaS (E)

  • Working in a Technology/Software environment (E)

  • Use of ADO / Jira / Confluence / MS Project / Roadmunk (E)

  • Working in a Global market, with offshore / managed services (D)

  • Experience in trading systems (D)

  • Accreditation: Agile (D), Scrum Master (D), SAFe (D), PMP (D)

  • Preferably has experience in financial software development (D)

Personal Impact:

  • Drive to ‘get things done’ and ‘make stuff happen’

  • Focused, patient, calm, direct, empathetic, pragmatic, flexible, structured, organized, etc and solutions driven

  • Ability to work with resources and manage diversity

  • Ability to ask ‘Why?’ And challenge in a constructive manner

  • Ability to get the best from people whilst having high expectations

  • Analytical and can work with the business stakeholder’s daily

  • Open minded, flexible, and willing to adapt to changing situations.

  • Comfortable and flexible in working with global teams operating across different time zones.

  • Worked with ‘C’ level reporting and communicate complex technical subjects clearly and concisely, using appropriate language, to all levels of the organization

  • Ability to convey an operational vision and the journey

  • Establishing and fostering solid working relationships, with a strong emphasis on pragmatic problem solving & RAAID management

  • Understand and apply different approaches to deal with diversity where appropriate (Lead, Manage, support, and serve)

Flexible Working:

We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can.

Return to Work:

Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return-to-Work initiative, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.

About Company Statement:

S&P Global Market Intelligence partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies that embed insight in their daily work.

For more information, visit


Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.

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