Customer supply specialist

Company/ Firm Name

innocent drinks


London, UK

Published Date

18 November 2021

About the job:

innocent started with a simple mission: to make drinks that make it easy to do yourself some good. In 1999 we concocted a few smoothies in our kitchen and tested them on people at a music festival; today we’re blending every type of fruit & veg under the sun and selling drinks right across Europe. We have great ambitions: to show the world that you can build a successful business that cares about more than just profit, and to leave things better than we find them. We’re proud to call ourselves Europe’s favourite little healthy drinks company, but we’re still growing. And that means we need more brilliant people who share our ambition, to join in with the next, most exciting, part of our story.

what you'll be doing:

We have an opportunity in the Customer Supply team and we’re looking for someone great to join us. Our Customer Supply team are the link between demand and supply, the final piece of the jigsaw to get our tasty drinks on the shelves for our retailers (or as we like to say here at innocent, our customers).

You’ll be partnering closely with multiple teams (commercial, S&OP, Product markets & supply to name a few) to ensure we have the best possible forecast in place for our UK&I customers. You’ll ensure we are always available, so this also includes close external relationships with our haulier and most importantly direct customer management.

you'll have:

  • great numerical skills and strong critical thinking ability - Can you take the complex and make it simple? Strong Excel skills will really tip that scales in your favour too.

  • the ability to build internal and external relationships to ensure excellent implementation of promotions and events

  • a keen eye for detail, to maintain short-term forecasts, particularly promotional activity

  • the ability to lead and influence, as you’ll be involved in wider projects across the business and with customers, you’ll be the voice for the team in these scenarios

you'll get:

  • the opportunity to be part of a high-performing team

  • front line exposure to our customers (retailers) and an in-depth understanding of our performance

  • the chance to learn about balancing supply and demand and decisions made to do so

  • the chance to build great relationships both internally (across multiple teams) and externally (with retailers and logistics partners)

  • the opportunity to be part of personal development projects to stretch your knowledge as well as bigger projects such as reducing cost and complexity within our supply chain.

  • We pride ourselves on our record in supporting career growth and development and have a great track record of people progressing further within innocent from our team.

As well as the standard stuff you get for turning up for work, we have some great clubs, a free breakfast and as many smoothies as you can shake a stick at.If you think you have everything we're looking for and more, then we'd love to hear from you. You'll need to get your skates on though, as applications close soon.

Dolly Parton may have worked Nine to Five but you don't have to. We're open to a chat about flexible working. No promises, but we reckon that if it's good for you, then it's good for us.We're all about building a workplace for the future here at innocent, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves.

You’ll help us to keep doing business the right way – keeping innocent an inclusive and inspiring place to work, using our B Corp status to inspire wider change, and reinforcing our culture of staying little as we grow big.

No agencies please.